Overview

Keep your ALYPOD account details current so invoices are correct and we can reach you about renewals or incidents. Your profile is managed at account.alypod.com under Account → Profile.

What you can update

• Name and company name
• Billing and technical email addresses
• Postal address and country (affects tax)
• Phone number
• Language and time zone

Steps

1. Sign in at account.alypod.com.
2. Go to Account → Profile (or My Details).
3. Edit the fields you need to change.
4. Click Save changes.
5. If you changed your email address, confirm the verification message sent to the new address.
6. Review any pending invoices — address changes affect new invoices, not existing ones.

Notes

• Changing your country can change the VAT/tax applied to future invoices.
• The account email is also your login; after changing it, use the new address next time.
• Legal name and address should match your payment method to avoid failed payments.

Troubleshooting

• Problem: Email change does not stick. Solution: Verify the new address via the confirmation link before the change is applied.
• Problem: Your address is correct but tax looks wrong. Solution: A valid VAT or tax ID may be required; add it under Account → Tax details.

Related articles

• [Managing billing contacts]
• [Understanding taxes, VAT and billing periods]
• [Understanding your invoices]