Статті
I cannot connect to my Pod via SSH
Overview
If SSH refuses to connect, the cause is usually a network, firewall or service issue...
My server is unreachable (network troubleshooting)
Overview
When a Pod stops responding to ping, SSH or HTTP, you need to work out whether the...
The server will not boot
Overview
A Pod that will not boot usually points to a filesystem problem, a bad kernel or a...
Diagnosing high CPU or memory usage
Overview
A Pod that feels slow, or that is consistently pegged at 100% CPU or out of memory,...
I forgot my root password
Overview
If you have lost the root password for your Pod, you can regain access through the VNC...
Disk is full: how to free space
Overview
A full disk causes failed writes, crashed databases and services that will not start....
My website shows a 500 error
Overview
A 500 Internal Server Error means your web server reached the application but it failed...
DNS changes are not propagating
Overview
DNS changes rarely take effect instantly because resolvers cache records for the...
My invoice payment failed
Overview
If a payment for an ALYPOD Cloud invoice fails, the invoice stays unpaid and services...
Contacting support: what information to include
Overview
The faster our team can understand your issue, the faster it gets resolved. This...
