Overview

The EPP (Extensible Provisioning Protocol) code, also called the auth code or transfer secret, is a password that proves you are authorised to transfer a domain away from a registrar. This article explains how to obtain it for a domain registered at ALYPOD and how to use it.

Why you need it

Registrars require the EPP code before releasing a domain to a different registrar. It prevents someone from hijacking your domain. Without it, a "transfer away" cannot be approved.

Before you begin

• Access to the ALYPOD account that owns or manages the domain.
• The domain must be unlocked (not in transfer-lock / registrar-lock state).
• The domain must be at least 60 days past registration or the last transfer.

Steps

1. Log in to account.alypod.com and open Domains.
2. Select the domain you want to transfer.
3. Find the Transfer or Registrar lock section.
4. If the domain shows as locked, disable the registrar lock / transfer lock first.
5. Click Get EPP code (sometimes labelled "Auth code" or "Transfer secret").
6. For security, the code may be emailed to the registrant contact rather than displayed. Check that inbox, including spam.
7. Give the code to the new registrar when you start the transfer. It is case-sensitive, so copy it exactly.

Using the code

At the receiving registrar, start a transfer, enter the domain and paste the EPP code. They will email the registrant address an approval link; approve it to let the transfer proceed.

Security notes

• Treat the EPP code like a password; anyone with it and access to the registrant email can transfer the domain.
• Re-enable the registrar lock after a transfer completes to prevent unauthorised moves.
• If you did not request a code and receive one unexpectedly, change your account password and contact support.

Troubleshooting

• Problem: The EPP code is rejected. Solution: Re-copy it exactly, check for trailing spaces, and request a fresh code — old codes can expire.
• Problem: You cannot unlock the domain. Solution: Check whether a recent registration or transfer imposes a 60-day lock, and wait until it passes.

Related articles

• [Transferring a domain away from ALYPOD]
• [Transferring a domain to ALYPOD]