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Updating your account details
Overview
Keep your ALYPOD account details current so invoices are correct and we can reach you...
Managing billing contacts
Overview
Billing contacts decide who receives invoices, payment reminders and renewal notices....
Enabling two-factor authentication (2FA)
Overview
Two-factor authentication (2FA) adds a second check at login, protecting your ALYPOD...
Resetting your account password
Overview
If you cannot sign in to account.alypod.com, you can reset your password from the
login...
Understanding your invoices
Overview
Every charge on your ALYPOD account produces an invoice. Invoices show what you are...
Adding funds and using account credit
Overview
Account credit is a prepaid balance on your ALYPOD account. Instead of paying each...
Payment methods overview
Overview
ALYPOD supports several ways to pay invoices. This article explains the options and...
Upgrading or downgrading a service
Overview
You can change the size or plan of a CPU Pod as your needs change. Upgrades add...
Cancelling a service or subscription
Overview
If you no longer need a CPU Pod or another ALYPOD service, you can cancel it from...
Understanding taxes, VAT and billing periods
Overview
This article explains how tax is applied to your ALYPOD invoices, how billing periods...
Downloading invoices and statements
Overview
You can download PDF copies of your ALYPOD invoices and generate statements for your...
Managing sub-accounts and user permissions
Overview
Sub-accounts let colleagues access your ALYPOD account without sharing your main...
