Overview

Two-factor authentication (2FA) adds a second check at login, protecting your ALYPOD account even if your password is leaked. We strongly recommend enabling it for every account. It is configured at account.alypod.com under Account → Security.

Before you begin

• An authenticator app such as Google Authenticator, Authy or a password manager that supports TOTP.
• Access to your account email as a backup.

Steps

1. Sign in at account.alypod.com.
2. Go to Account → Security → Two-factor authentication.
3. Click Enable 2FA.
4. Scan the QR code with your authenticator app, or enter the setup key manually.
5. Enter the 6-digit code shown in the app to confirm.
6. Save the recovery codes in a safe place — they are the only way back in if you lose your device.
7. Click Save.

Using 2FA

When you log in, enter your password, then the current 6-digit code. You can tick Remember this device to skip 2FA for 30 days on trusted machines.

Troubleshooting

• Problem: Codes are always rejected. Solution: Set your device clock to automatic time; TOTP depends on accurate time.
• Problem: You lost your device. Solution: Use a saved recovery code, or open a support ticket from the login page and complete identity verification.
• Problem: You want to turn 2FA off. Solution: Disable it under the same Security page; you will need a current code or a recovery code.

Related articles

• [Resetting your account password]
• [Logging in to the ALYPOD Console]
• [Managing sub-accounts and user permissions]