Overview

You can download PDF copies of your ALYPOD invoices and generate statements for your records or your accountant. Everything is available at account.alypod.com under Billing → Invoices.

Downloading a single invoice

1. Sign in at account.alypod.com.
2. Open Billing → Invoices.
3. Find the invoice in the list, or filter by date and status.
4. Click the invoice number to open it.
5. Click Download PDF and save the file.

Downloading many invoices at once

1. On the Invoices list, tick the invoices you need.
2. Choose Download selected to export them together as a zip of PDFs.
3. For a date range, set the From and To filters first, then select all.

Statements

1. Go to Billing → Statements.
2. Choose the date range (for example a financial year).
3. Click Generate statement.
4. Download the PDF. A statement summarises all invoices and payments in the period.

Tips

• Invoice PDFs are generated on demand; refresh if a very recent invoice has no PDF yet.
• Filenames include the invoice number, which makes archiving easy.
• Statements are ideal proof of payment for expenses.

Troubleshooting

• Problem: The PDF will not download. Solution: Disable pop-up blockers or try a different browser; also ensure the invoice is not still generating.
• Problem: An old invoice is missing. Solution: Widen the date filter, or open a billing ticket if a record is genuinely absent.
• Problem: A statement total looks wrong. Solution: Compare it against the individual invoices in the same date range.

Related articles

• [Understanding your invoices]
• [Understanding taxes, VAT and billing periods]
• [Managing billing contacts]